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Refund Option

Certainly! Here’s a draft for any fee refund option policy Required by Hyper Atlantic Shipping Company to complete a successful delivery

Fee Refund Option Policy

At Hyper Atlantic Shipping Company, we strive to provide exceptional service and ensure customer satisfaction and safety. In the event of service disruptions or other qualifying scenarios, we offer a fee refund option as outlined below.

2. Late Refunds

Refund requests may be Delayed under the following circumstances:

  • Service Failure: If the shipping service fails to meet the delivery timeframe specified at the time of booking, a call will be made to notify the receiver of the package and a refund delay credit may be considered.
  • Shipping Cancellation: Refunds may not be available if a shipment is canceled within the stipulated time frame after dispatch.
  • Incorrect Charges: Refunds will be issued for any payment errors or overcharges identified in the email.
  • Service Disruptions: In cases of significant service disruptions, such as natural disasters or major technical failures, where services are delayed or canceled, refunds may be delayed

3. Refund Process

  • Request Submission: To request a refund, we will submit or confirm a formal request through our customer service portal or via email to info@hyperatlantic.com. Provide your tracking number, a payment proof or screenshots of all the payments you made, and any relevant supporting documentation.(optional)
  • Review Period: Refund requests will be reviewed within 2 hours of receipt. You will be notified of the outcome and any next steps required.
  • Approval and Refund Issuance: Upon approval, refunds will be processed cash upon delivery. Refunds can also be issued to the original payment method or, if applicable, as credit towards future services. ( if required by the customer)

4. Exclusions

Refunds will be granted on time under the following conditions:

  • Customer Alert: the shipping will call or issue complete information provided to the customer.
  • Force Majeure Events: Delays or issues caused by natural disasters, strikes, or other unforeseeable events outside of our control. we will refund the customer through any payment option they choose.
  • Late Requests: Refund requests is submitted and approved the same day from the date of the service completion.

5. Contact Information

For any questions or further assistance regarding our fee refund option, please contact our Customer Support Team at:

6. Changes to Policy

Hyper Atlantic Shipping Company reserves the right to modify this fee refund option policy at any time. Any changes will be communicated through our website and other appropriate channels.

 Critical products or packages registered for a discreet shipping such as supplements, Drugs, alcohol, firearms, etc, might go through more fees settlement for customers actual protection.

which every fee is 100% covered under the insured megamous policy which must be refunded cash upon delivery only

 

YES ALL YOUR FUNDS ARE REFUNDABLE